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General Information
GET IN TOUCH
Customers can contact our customer service team by starting a support ticket.
Tickets are answered in the order they are received.
MAKING ORDER ADJUSTMENTS
Order cancellation requests must be made prior to shipment.
Once a tracking number has been generated, a $25 intercept fee will apply for cancellation requests.
For security reasons, we are unable to change shipping addresses for any reason.
Shipping Information
HOW WE HANDLE SHIPPING
For all Free Shipping methods, orders will ship within (2) business days. For expedited shipping methods, orders will ship the next business day if the order is processed before 12:00 p.m. CST.
FAST SHIPPING!
BAM Liquidation ships all orders by the best available carrier unless an expedited shipping method is selected at checkout.
FREE SHIPPING TO THE U.S.
Free Shipping is limited to the 48 contiguous United States. HI and PR are not eligible for FREE SHIPPING at this time.
WE PROTECT YOUR ORDERS
All shipments will be fully insured for loss or damage in transit and an email with tracking information will be automatically generated and sent when your order ships.
File an Issue With Your Order
TRACKING YOUR ORDER
If the tracking number is non-active please allow (12) hours for the carrier to update the tracking status.
Any delays in transit are the responsibility of the carrier and are not eligible for reimbursement of any shipping fee.
