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New Condition
These items will be new and sealed in the original manufacturer's packaging.
Refurbished "A" Grade (Excellent)
Our highest cosmetic grade with no cosmetic defects. Unit can be considered in “like new” or “open box” condition and may include OEM packaging.
- LCD/Back will be free of scratches
- Case or body will be free of any cracks, dents or scratches
- System is fully tested and functional
Minor Wear "B" Grade (Good)
Fully tested and functional like the Refurbished (A) Grade Excellent condition. This grade may have minor cosmetic blemishes listed below and is discounted accordingly. Any minor scratches & scuffs will be less than 1" long. This is our most common grade.
- Minor scratches & scuffs
- No cracks or dents on the device
- Wear on the buttons/Shiny Keys
- Minor screen scratches (not visible when powered on)
- Dead pixels up to 2x
- No iCloud/MDM lock
- No LDI (Liquid Damage Indicator)
Scratch & Dent "C" Grade (Fair)
Has more minor scratches, scuffs, dents and/or cracks than a unit in Good condition. Fair-condition products are discounted accordingly, fully tested and functional.
- Minor chips, dents on case or body
- Stickers/residue present on the back or bottom
- Heavy scratches & scuffs (can see when powered on)
- Could have minor screen issues (burn-in, bruising, pixilation, delamination not on the main surface)
- No iCloud/MDM lock
- No LDI (Liquid Damage Indicator)