Yes, unless otherwise noted in the product description as NEW, all products available for sale on the BAM Liquidation website are refurbished. Products refurbished by BAM Liquidation are processed by our highly trained technicians and are refurbished to the highest quality standards and are backed by our 100% Satisfaction Guarantee. 

• Notebook computers include an AC adapter. 
• Desktop computers include an AC cable, Keyboard & Mouse.
• Monitors include a power cord. 
• Tablets include a charging adapter and sync cable.
• Phones include a charging adapter and a sync cable.
• Watches include selected color band and charging cable.
• Accessories include any accessories specified in the product description. 

A wide range of products and configurations are available on the BAM Liquidation online store. Any configuration modifications available for your selected model will be displayed prior to product selection via drop-downs.

Yes, we operate a retail showroom in Lewisville, TX.  All of the products offered online are available for retail purchase directly from our showroom. Additionally, we offer a wide selection of general merchandise products from the nation's largest big box retailers at liquidation prices from 30-60% off.  Our retail showroom is open Monday – Saturday 10am to 5pm and we would love to welcome you to come visit us!

Please contact us at sales@bamliquidation if you are a volume wholesale purchaser, and we will do our best to provide adequate discounts.

Yes. All orders and transactions involving the release of personal information are encrypted using the latest 256-bit SSL encryption technology.

The BAM Liquidation online store accepts Visa, Mastercard, American Express and Discover, as well as Affirm financing and Venmo payments.

Refurbished “A” Grade (Excellent): ): Our highest cosmetic grade with no cosmetic defects. The unit can be considered in “like new” or “open box” condition and may include OEM packaging.

• LCD/Back will be free of scratches 
• The case or body will be free of any cracks, dents or scratches
• The system is fully tested and functional.  

Minor Wear “B” Grade (Good):Fully tested and functional like the Refurbished (A) Grade Excellent condition. This grade may have minor cosmetic blemishes listed below and is discounted accordingly.  Any minor scratches & scuffs will be less than 1" long.  This is our most common grade.

• Minor scratches & scuffs 
• No cracks or dents on the device
• Wear on the buttons/Shiny Keys
• Minor screen scratches (not visible when powered on) 
• Dead pixels up to 2x
• No iCloud/MDM lock
• No LDI (Liquid Damage Indicator)

Scratch & Dent “C” Grade (Fair): Has more minor scratches, scuffs, dents and/or cracks than a unit in Good condition. Fair-condition products are discounted accordingly, fully tested and functional.

• Minor chips, dents on case or body
• Stickers/residue present on the back or bottom
• Heavy scratches & scuffs (can see when powered on)
• Could have minor screen issues (burn-in, bruising, pixilation, delamination not on the main surface)
• No iCloud/MDM lock
• No LDI (Liquid Damage Indicator)

Yes, BAM Liquidation places the highest importance on securing all customer data.  All hard drives are securely erased, and all data is destroyed prior to a new OS being installed on the device.  All devices are tracked via serial number throughout the entire process to ensure 100% data erasure and accountability.

Yes, we purchase almost any Apple product at our retail store location.  We offer the best cash buy prices of anyone in the industry.  We can purchase single units or large takebacks from institutions and large companies.  Please use our Trade-In/Sell Your Device page to contact us for current purchase pricing, and look for trade-in pricing soon on our site!

BAM Liquidation ships all retail orders FREE via the Best Available Method.  If you need expedited shipping, those options are available at checkout. 

Our Order Processing Department thoroughly reviews your order to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed this review, it is sent to our warehouse for shipment. We typically ship all orders within 2 business days after credit card approval. The total time for delivery is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 business days. 

BAM Liquidation ships retail orders only to the United States (including Hawaii. Puerto Rico, and Alaska ). No international shipments are allowed.

Note also that we do NOT ship to PO Boxes, APO/FPO, Freight Forwarders, or Hotels.

Each submitted order will receive an email confirming the order. To check the status of an order, a user can also log in and click the My Accountmenu button in the top right of the screen.

Yes and No. For security reasons, all shipments over $500 require an adult signature at the receiving location.

See Warranty Terms and Conditions

Only defective product returns will be accepted before 90 days for repair or replacement only.

See the above question regarding return protocols. All warranty exchange replacements are subject to product availability. If an exact replacement is not available, BAM Liquidation will substitute the product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 business days. If none of these options is available, BAM Liquidation will credit the customer’s account. 

All Apple products offered on the BAM Liquidation online store include a 90-day parts and labor warranty. If you believe that you have a defective product, please contact Tech Supportor submit a return request.  If a repair or replacement is required, you will be provided with information on how to return your product to BAM Liquidation. 

We are always happy to assist customers with any technical support questions you may have.  The fastest and easiest way to receive support is to either call, chat or email, and one of our associates will be glad to help you.  We do not provide technical support for software-related questions other than originally installed operating systems.

Batteries are guaranteed to work for at least one (1) hour under normal operating conditions as part of our 30-day standard warranty.

Easy! Click the Contact Us link at the bottom of the page, and you can reach us by phone, email, snail mail, courier pigeon or just about any way you can imagine!